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Difference between revisions of "Talk:O2k-Main Unit"

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  Previous Product ID 21000-01
  Previous Product ID 21000-01
{{Technical support integrated}}
== O2k-Main Unit technical support ==
:::: For technical support purposes the term "Main Unit" signifies the main part of the O2k excluding all removable parts, especially  [[OroboPOS]], [[POS connector (technical service)]],  [[glass chamber]], ...
:::: The O2k-Main Unit contains the electronics and the Peltier temperature control system. In case of technical problems this modular approach usually allows to  replace/ service just the affected part avoiding to have to send the  main unit for repair.
:::: Only after Oroboros Instruments ([email protected]) has been contacted  for [[O2k-Open Support]] and the problem has been located at the main unit should the main unit be sent to Oroboros Instruments for repair.
:::: Do not send the main unit without being told to do so by Oroboros Instruments, since many problems can be solved without sending the main unit.
:::: For sending the main unit (or just transporting the O2k) follow the instructions for [[Shipping an O2k]].


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Latest revision as of 12:50, 11 November 2019

Previous Product ID 21000-01
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